Effective Date: July 2025
Welcome to Zanabel Creations! By accessing or using our website (the “Site”) and purchasing from our store, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before placing an order.
1. Overview
These Terms apply to all users of our Site, including browsers, customers, vendors, and contributors of content. If you do not agree with any part of these Terms, you may not access the website or use our services.
2. Online Store Terms
By using our site and placing an order, you confirm that:
You are at least the age of majority in your country or province of residence, or
You have given us consent to allow any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose.
3. Product Information & Use
We strive to ensure all product descriptions, images, and prices are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.
Our products are designed for children but should always be used under adult supervision. Some products may contain small parts not suitable for children under 3 years of age. Safety warnings and age recommendations are clearly labeled. It is the customer’s responsibility to follow usage instructions.
4. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product details, or suspected fraud. In such cases, we will contact you and issue a full refund if applicable.
5. Pricing & Payment
All prices are listed in Australian dollars and are subject to change without notice. Payment must be received in full before your order is shipped. We accept major credit cards and PayPal
6. Shipping & Delivery
We ship to the regions listed on our Shipping Policy page. Delivery times are estimates and may vary due to external factors. We are not responsible for shipping delays once the package has left our facility.
7. Returns & Exchanges
Please refer to our Return & Exchange Policy for full details on eligible returns, exchanges, and non-returnable items.
8. Intellectual Property
All content on this Site, including logos, images, product designs, and text, is the intellectual property of Zanabel Creations and may not be reproduced or used without our written permission.
9. User-Generated Content
If you submit reviews, photos, or other content to our site or social media, you grant us the right to use, reproduce, and publish that content for promotional purposes.
10. Limitation of Liability
Zanabel Creations is not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products. Always follow product instructions and safety warnings.
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.
12. Contact Information
For questions about these Terms, please contact us at: info@zanabelcreations.com.au