Shipping & Delivery.
We offer both Standard and Express Post shipping options for your convenience.
Standard Shipping
Same State (from Melbourne): Estimated delivery within 2–4 business days
Interstate: Estimated delivery within 3–6 business days
Express Shipping
Same State (from Melbourne): Estimated delivery within 1–2+ business days
Interstate: Estimated delivery within 1–3+ business days
Please note that delivery timeframes are estimates and may vary depending on your location and current postal conditions. Business days do not include weekends or public holidays.
Standard/Express shipping rates are calculated based on the total weight of your item/s.
Get FREE standard shipping on orders over $150 AUD – apply code FREESHIP at checkout!
Delays:
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control. During peak periods or promotional sales, there may be slight delays in dispatch and delivery.
Incorrect Address:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items:
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to investigate and find a suitable resolution.
Currently, we ship within Australia only.
Local pickup is not available. All orders are shipped directly to your provided address. We’re always exploring new options to serve our customers better, so stay tuned for updates!