Effective Date: May 2025

Zanabel Creations (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Personal Information We Collect

When you make a purchase or interact with our store, we may collect the following information:

• Your name, email address, phone number, shipping and billing addresses

• Payment details (processed securely through a third-party gateways)

• Purchase history and customer service communication

• Browser and device information, IP address, and browsing behavior via cookies

This information is used solely to fulfill orders, provide customer support, and improve your experience.

2. How We Use Your Information

We use the information collected to:

• Process orders and payments

• Communicate with you about your order or inquiries

• Provide shipping and delivery updates

• Send promotional emails (only if you opt in)

• Analyze traffic to improve our site and product offerings

We do not sell, trade, or share your personal data with outside parties except as needed to operate our store (e.g., payment processors, shipping services).

3. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure, PCI-compliant payment gateways.

4. Product Use & Child Safety

Our products are designed for children, but they must be used under adult supervision at all times. Some items may contain small parts and are not suitable for children under 3 years of age.

Age recommendations and safety warnings are provided on product packaging and labels. Parents and guardians are responsible for reviewing and following all safety guidance.

5. Cookies & Tracking

We use cookies and similar technologies to improve website functionality and personalize your shopping experience. You can disable cookies via your browser settings, but doing so may limit site functionality.

6. Your Rights

You may:

• Request access to your personal data

• Update or correct your information

• Request deletion of your data

• Opt out of marketing emails at any time using the “unsubscribe” link

To make any of these requests, please contact us using the information below

7. Contact Information

If you have questions or concerns about our Privacy Policy, please reach out on info@zanabelcreations.com.au